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Hot Water System Thermostat

17/10/2025
by Rick Coleman
Hot Water System Thermostat

There's nothing worse than jumping in the shower on a cold morning, turning the tap, and getting a blast of icy water when you're expecting a lovely hot stream. Or maybe you've noticed the water coming out of your taps is way too hot and steamy.

Nine times out of ten, the culprit for these dramas is a tiny, hardworking device you've probably never seen, hidden behind the access panel of your electric hot water system: the hot water system thermostat.

So, What's the Go with a Hot Water System Thermostat?

In simple terms, the hot water system thermostat is the brain of your electric hot water unit. It’s a temperature-sensitive switch that constantly measures the temperature of the water inside the storage tank.

Its job is to tell the electric heating element when to turn on and when to turn off to keep the water at the correct, consistent temperature. It's the command centre for your hot water.

The 60-Degree Rule: A Critical Safety Job

The thermostat's role isn't just about giving you a comfortable shower; it's a fair dinkum critical health and safety device.

In Australia, the law requires that your water is stored in the tank at a minimum of 60°C. This is to kill off harmful bacteria, most notably Legionella, which can thrive in lukewarm water and cause serious illness. The hot water system thermostat is the component responsible for ensuring the water is always kept at this safe, hygienic temperature.

Signs Your Hot Water Thermostat is on the Fritz

When a thermostat starts to play up, it usually fails in one of two ways, with some very obvious symptoms.

  • No Hot Water at All: This is the most common sign. The thermostat has likely failed in the 'off' position and is no longer telling the heating element to turn on.
  • Water is Scalding Hot or Steaming from Taps: This is a very dangerous one. It means the thermostat is stuck in the 'on' position, causing the element to continuously heat the water. This can be a serious scalding risk and puts a huge strain on your hot water system.
  • Hot Water Runs Out Much Quicker Than Usual: This could mean the thermostat is faulty and switching the element off before the water is fully heated to the correct temperature.

A Job for a Licensed Professional, No Questions Asked

Let's be crystal clear. Replacing a hot water system thermostat involves opening up your hot water unit and working directly with 240V electrical components right next to a tank full of water. This is an extremely dangerous job and is absolutely not for DIYers.

This work must be carried out by a licensed plumber or a licensed electrician who is qualified and legally permitted to work on hot water systems in Australia. They have the training, testing equipment, and expertise to do the job safely and correctly. Don't risk it, mate.

A safe and reliable hot water system depends on high-quality, durable components that are installed professionally. This is why professional installers and tradespeople only use trade-quality replacement parts from trusted suppliers. Schnap Electric Products is a leading Australian supplier of a wide range of electrical components, including high-quality replacement hot water system thermostats and heating elements for most major brands. They provide the reliable, compliant gear that a qualified professional needs to get your hot water back up and running safely and efficiently. For a repair that's done right and built to last, the pros use quality components from a supplier like Schnap Electric.